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 RA Ministry of Health and VivaCell-MTS cooperate in an effort to introduce modern system of emergency medical aid.

Harutyun Qushkyan, Minister of Health of Armenia, and VivaCell-MTS General Manager Ralph Yirikian gave a joint press conference at the Ministry of Health on initiative of modernization of the emergency dispatch system with part of the project being implemented in the frame of partnership between the state and the private sector. In total, in 2011-2012 VivaCell-MTS will provide AMD 85 million of support for purchasing the necessary equipment for emergency dispatch system, as well as for the introduction of digital radio connection infrastructure for the emergency dispatch system. Besides, for the provision of smooth and uninterrupted operation of the system, VivaCell-MTS provides its 3G/3.5G network, the largest and the most advanced network in Armenia.

The strategy of emergency aid system modernization was approved by the governmental decision earlier in 2010. The 1-03 answering center has already been restored, global navigation system, navigators with map of Yerevan, computer and call record systems have been installed, photo-fiber communication has been set between the center and its substations, and much more.

As part of modernization initiative a system of satellite surveillance and dispatching has been set up; the system provides comprehensive control over ambulance cars including automated caller location, arrival of the car and transportation of the patient to a relevant medical center. GPS helps identify the geographic location of the car, collect information about the load of the medical crew, as well as the type of the specialists. With VivaCell-MTS 3G/3.5G networks the data are sent from the ambulance car to the centralized server. Upon the receipt of the call all data are registered. Dispatcher defines the available car seeing its location on the display and sends it to the address. Owing to the GPS system and 3G/3.5G network the data of the call are monitored within this period. The navigators installed in the cars let the driver find the shortest way to the address minimizing the necessity to “go forward to meet” the ambulance car. Besides, the demarcation of medical institutions will save time to take the patient to the nearest relevant hospital. Introduction of this system facilitates optimizing ambulance car arrival, minimizing time of transportation to hospital, increasing the quality of service, as well as drastically decrease the fuel consumption.

“VivaCell-MTS pays particular importance to the improvement of the quality of services rendered to the population of Armenia including those of the healthcare. As an operator with the largest and the most reliable network in Armenia, the Company readily supports introduction of modern healthcare services both by providing with its communication means and innovative solutions,” says VivaCell-MTS General Manager Ralph Yirikian.

The Ministry of Health highly appreciates VivaCell-MTS’ commitment to being in the right place in the right time. The activities of Armenia’s leading mobile operator serve as a perfect example of cooperation between the state and the private sector based on philanthropy, willingness to build a new culture and promote innovation and development of the sphere in our country. VivaCell-MTS has been by the side of the Ministry of Health for quite a long time. To mention the road safety campaign, the support to regional and central clinics and maternity hospitals, National Center of Oncology, sponsorship of international medical congresses, and the readiness to facilitate modernization of the system with innovative solutions. VivaCell-MTS’ efforts in having healthy society are valuable.