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Not knowing a foreign language is no more an obstacle for communication for VivaCell-MTS subscribers. VivaCell-MTS is the first mobile operator in Armenia to offer live, real-time, operator-assisted telephone translation services to its subscribers who need to communicate with an interlocutor speaking a different language. 

For using the telephone translation service one needs to make a conference call with the 090000025 premium number and the person s/he wants to speak to. The calling party will be asked to choose the languages, after which s/he can speak with his/her interlocutor and the professional interpreter will translate the talk to both of them. At the moment interpretation is provided into and from Armenian, English, French, Russian, Persian, Italian, and Arabic. The service targets both foreigners and those who just need a translation. Only VivaCell-MTS subscribers can use the service. The price of the service is AMD500 per minute.

In line with its commitment to provide maximum comfort and opportunities to its subscribers, VivaCell-MTS believes that providing a multilingual support to its subscribers is a vital element of any effective call center.

The new initiative of VivaCell-MTS is expected to provide more opportunities for strengthening Armenia-Diaspora relationships and promote Armenia as a tourist destination, the company's press service reported.