Economy 16:42 18/04/2019 Armenia

Cloud PBX solution by VivaCell-MTS: Cost-efficient services for companies

VivaCell-MTS has launched cloud Private Branch Exchange (PBX) solution for big companies, as well as small and medium enterprises. As the company reported in a release, access to cloud PBX is being provided through Data and Internet channels (IP network) from anywhere inside Republic of Armenia.

Cloud PBX gives an opportunity to unite the offices of a company in various geographic locations under a single virtual “roof” by means of short numbers and a row of other services.

“Cloud PBX represents a useful and affordable solution for the corporate segment. This sphere is also in the focus of attention of VivaCell-MTS. By choosing the virtual corporate PBX offered by VivaCell-MTS, companies will not only get another set of high-quality services but will be also able to significantly reduce their expenditures as compared to the traditional mode of corporate phone services provision”, VivaCell-MTS General Manager Ralph Yirikian commented.

The PBX has a flexible infrastructure, which lets customize its settings in a way as to meet the company’s needs as close to its activities and objects as possible.

In the frames of the VPBX service, the following features are available:
• Call forwarding: forwards all calls to another phone number.
• Call waiting: when busy on a call, sends a distinctive tone to notify another incoming call is waiting
to be answered. This allows completing or holding the active call and answering the waiting call.
• Conference call: allows customers to create and manage conference bridges
• Short numbering: allows making calls internally using short numbers.
• Call recording: provides an opportunity to record the calls.

Basic package of services

Number of extensions - 10
 CUG
 Caller ID
 Greeting
 Call hunt
 Conference call

The monthly fee of the basic package is AMD 8 000 (incl. VAT).

Full package of services

Number of extensions - 50
 CUG
 Caller ID
 Full IVR
 Greeting
 Call hunt
 Conference call
 Call recording

The monthly fee of the full package is AMD 15 500 (incl. VAT).

All prices include VAT.



Source Panorama.am
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