Society 14:49 18/12/2021 Armenia

Menu.am: Order food delivery and go to bed hungry

Amid daily news about new casualties, losses, arrests, political bargaining and bickering in Armenia, the interests and rights of consumers are completely ignored.

The Menu.am delivery company of Vahan Kerobyan, Minister of Economy in the current Armenian government, is successfully taking advantage of the situation in the country. The service promises fast delivery, but because of its irresponsible work, people remain hungry. Incidentally, irresponsible conduct by the Ministry of Economy was also observed, but for now let us focus on Menu.am.

The company has set a new record, delivering the order of a citizen in the Kentron administrative district of Yerevan in nearly 3.5 hours despite the fact that the expected delivery time of orders from Menu.am varies from 45 minutes to 1 hour.

Contacting the editorial office of Panorama.am on Thursday, a citizen said that she ordered the food at 6:32pm. She needed to eat something quickly in order to drink the prescribed medicine.

However, she had to wait for hours for the order to be delivered. During that time, no employee of the company contacted her to inform that the food delivery would be delayed.

"At 8:15pm. I called the delivery company, but no one answered. I texted them on Facebook, but there was no response either. At 8:20pm. I called them again and was told that the courier would arrive in five minutes. I warned them that I would stay at the given address until 8:30pm and if the food was delivered later, it would no longer be needed," the citizen says.

As expected, the order was not delivered by 8:30pm. At 8:36pm., the citizen told the company to cancel the order because she was already leaving the area.

"Later at 10:05pm, the courier calls me and asks if I have placed the order. I tell him that I submitted it at 6:32pm and, naturally, don’t need it anymore. I next report the incident to the office of the company. About ten minutes later, the company calls me, saying, “the courier told us that you rejected the order”. I tell them the reason, they apologize and promise to refund the money, but it doesn’t matter anymore," the citizen explains.

In fact, the delivery company shows irresponsible attitude not only to its customers, but also to its employees. The courier was not warned about the cancellation of the order.

It turns out that the Ministry of Economy today was entrusted to a person who could not resolve the problem with the management in his company, which provides services with mopeds and bicycles.



Source Panorama.am
Share |
Տեքստում սխալ կամ վրիպակ նկատելու դեպքում, ուղարկեք խմբագրին հաղորդագրություն` նշելով տվյալ սխալը, այնուհետև սեղմելով Ctrl-Enter:

Newsfeed

17:05
Expert: Aliyev's statements serve Pashinyan's domestic political goals
In a televised interview in early 2025, Azerbaijani President Ilham Aliyev made fresh threats against Armenia. However, the Armenian leadership...
16:30
Yerevan mayor announces new changes to transport fares
Yerevan Mayor Tigran Avinyan has announced changes to the city's public transport fares that will be approved at the upcoming City Council...
16:00
Pashinyan 'shocked' by deadly ski resort fire in Turkey
Armenian Prime Minister Nikol Pashinyan has expressed shock over the devastating hotel fire at a ski resort in Turkey's Bolu...
15:35
15 candidates self-nominated for Chamber of Advocates Council
Fifteen candidates have self-nominated for the Council of Armenia's Chamber of Advocates. The election will take place at its general...
15:00
New head of Armenian parliament health committee named
The pro-government majority in the Armenian parliament on Wednesday elected MP Arsen Torosyan as new head of the Standing Committee on Health...
14:36
MP: Turkey and Azerbaijan assessing risks of new aggression against Armenia
Tigran Abrahamyan, an MP from the opposition Pativ Unem faction in the Armenian parliament, claims that Donald Trump's return to the White...
13:53
Public transport fare increase in Yerevan based on outdated calculations, expert says
Babken Pipoyan, head of the Informed and Protected Consumer NGO, has criticized the upcoming increase in public transport fares in Yerevan,...
13:10
Expert calls for replacement of Armenian ambassador to U.S.
Political analyst Suren Sargsyan has urged Armenia’s authorities to appoint a new ambassador to the United States under the Donald...
12:34
Alexander Sirunyan withdraws candidacy for SJC membership
Alexander Sirunyan on Wednesday officially withdrew his candidacy as a member of the Supreme Judicial Council (SJC), Lurer quoted Hayk...
12:12
National Gallery of Armenia opens exhibition on Artsakh
An exhibition of Yerevan-based artist Lousineh Navasartian's Silence project has opened at the National Gallery of Armenia....
11:36
Lobbyist for genocide denialist Turkey should donate earnings to Armenians
By Harut Sassounian www.TheCaliforniaCourier.com Former Cong. Bob Livingston published a commentary in the Wall Street Journal last week...
11:20
Drivers warned of icy roads in parts of Armenia
The Rescue Service has warned drivers about a road closure and icy conditions in Armenia. In particular, the road connecting the Amberd high...
11:12
Armenia offers condolences to Turkey over deadly ski resort fire
The Armenia Foreign Ministry has extended condolences to Turkey following the deadly fire at a ski resort hotel that killed at least...
17:00
Newmag to publish Henrikh Mkhitaryan's autobiography
Newmag will release Armenian football star Henrikh Mkhitaryan's autobiography this year, its founder Artak Aleksanyan has...
16:35
Russia's Lavrov announces plans to visit Armenia
Russian Foreign Minister Sergey Lavrov announced his plans to visit Yerevan following talks with Armenian Foreign Minister Ararat...
16:21
Discussions on Minsk Group dissolution underway, Armenian speaker says
Discussions are underway regarding the dissolution of the OSCE Minsk Group, Armenian National Assembly Speaker Alen Simonyan told reporters on...
15:45
Trump orders US to leave WHO
US President Donald Trump has signed an executive order to begin the process of withdrawing the US from the World Health Organization...
15:30
Temperatures to drop further in Armenia
Dry weather is expected across Armenia throughout this week. The capital Yerevan will also see no precipitation in the coming days....
15:00
Lavrov calls Armenia Russia's natural strategic partner, ally
Yerevan is Moscow’s natural strategic partner and ally, Russian Foreign Minister Sergey Lavrov said during talks with his Armenian...
14:30
Armenia has no plans to quit EAEU, parliament speaker says
Armenia has no plans to leave the Moscow-led Eurasian Economic Union (EAEU), National Assembly Speaker Alen Simonyan claims. “The EAEU...
13:53
Armenian, Russian FMs hold talks in Moscow
The meeting between Armenian Foreign Minister Ararat Mirzoyan and his Russian counterpart Sergey Lavrov in enlarged format has...
13:35
Ex-minister calls for abolishing asset declaration in Armenia
Economist Mesrop Arakelyan, a former minister of labor and social affairs, has called for the cancellation of Armenia’s...
13:00
Mirzoyan congratulates Marco Rubio on his confirmation as US secretary of state
Armenian Foreign Minister Ararat Mirzoyan has congratulated Marco Rubio on his unanimous confirmation as U.S. Secretary of State....
12:36
Kindergarten fire in Armenian town forces evacuation of 117 children
A fire broke out at a kindergarten in Spitak, a town in Armenia’s Lori Province, on Tuesday morning. Two fire and rescue crews were...
12:12
Opposition councilor accuses Yerevan authorities of 'shadowy dealings and favoritism'
The opposition Mother Armenia faction of the Yerevan City Council has called an extraordinary session today to discuss the upcoming...
11:46
Henrikh Mkhitaryan celebrates 36th birthday
Inter Milan midfielder Henrikh Mkhitaryan is celebrating his 36th birthday today. The Football Federation of Armenia and Inter have extended...
11:23
Hotel fire at Turkey ski resort kills at least 10
A fire broke out at a hotel at a ski resort in northwestern Turkey on Tuesday, killing at least at least 10 people and hospitalizing 32 others,...
11:06
EU delegation briefed about situation on Armenian-Azeri border
The EU Mission in Armenia (EUMA) hosted EU Ambassador to Armenia Vassilis Maragos last week. "The EU delegation was briefed about the...
17:00
Armenian FM to travel to Moscow
Armenian Foreign Minister Ararat Mirzoyan will pay a working visit to Moscow on January 21, his ministry reports. During the...
16:30
37 police officers sacked in Armenia last year
43 police officers in Armenia faced disciplinary action In 2024. Among them, 3 officers received a reprimand, 3 were issued a severe...

Follow us and get updates!

Most popular articles

{"core.blocks.header.spell_message1":"Selected mistake: ","core.blocks.header.spell_message2":"Send a message about the mistake?"}